FAQ’s

Natural Fibre Flooring FAQ’s

Where is the Fibre Grown?

Our natural fibre flooring is imported from exotic destinations around the world. Sisal, extracted from the Agave Sisalana plant, is grown in Brazil, Mexico, China and Africa. Jute is made from the root of giant corchorus plants grown in Bangladesh. Seagrass is collected from the paddy fields and riverbanks of China and Vietnam. And Coir, a fibre hand removed from the coconut husk, is grown on the swaying palms of India.

How Is Natural Fibre Flooring Made?

Once Sisal, Seagrass, and Jute are harvested, the fibres are graded for length and quality. Then after colouring and drying in the sun, they are spun into yarn or cords suitable for weaving. Coir, the toughest fibre, is first softened in seawater lagoons and pounded into a soft filament, ready for spinning into yarns. The spools of yarn are then woven on jacquard looms, a slow delicate process, best for producing the beautiful and intricate patterns and designs. Some Sisal is exported to Belgium and the Netherlands for weaving, but the majority of the other yarns are woven in the counties where it is grown. A natural rubber latex backing is applied for dimensional stability Strength and Performance.

Is It Durable?

Coir, Seagrass and Sisal, tough fibres renowned for strength and durability, were once widely used for ship ropes before the advent of synthetic fibres. Jute is a soft and illustrious material better suited to light footfall areas. All natural fibres are moisture sensitive and need to be used away from dampness.

How Long Will It Last?

Natural fibre flooring can last from 5 to 10 years and more. Excessive moisture, heat, or rough wear and tear can shorten the life of your flooring. However, correct installation, a gentle environment and good care will ensure your flooring will last.

Is It A Renewable Resource?

Yes. Sisal, Jute and Seagrass are all renewable resources, grown specifically for their fibre, and Coir is a by-product of the coconut industry.

Do You Offer Customised Flooring?

Artisan offers variations in flooring and rugs as unique as each customer. Each rug can be sized and tailored to your exact requirements. Complement your rugs with a border of your choice. Be original with our wide selection of materials including leather, jute, cotton and tapestry.

Is there a Standard Size?

We specialise in custom-making to any size or shape you require. There is no standard size.

What About Overall Cleaning?

A good vacuum will suffice for regular cleaning. Never use a wet carpet cleaning system as shrinkage or water marking may occur.

Will the Edges Fray?

Correct wall-to-wall installation will prevent carpet edges fraying. Rug edges must be bound for long lasting durability, choose from our wide range of materials for creating unique rug borders.

Will the Colour Fade?

All natural fibres lose colour and fade over time, especially in direct sunlight. It’s best to avoid placing dark natural flooring in intensely bright areas. Natural floor coverings are intended for use indoors.

Rug FAQ’s

Are the colours I see on my computer screen accurate?

That depends in part on your monitor. If you have questions, please call us and we’ll tell you more specifically about specific shades and designs. We can supply actual tufts for 100% accuracy.

What is Rug Shuffle?

Rugs creep on carpets for various reasons, but by far the most common is The Shuffle.

The pile of a carpet has what is called a pile direction. Carpet pile does not stand up straight but slopes in one direction through the length of the carpet

When a rug laid on top of a carpet is trodden on, the hundreds of little tufts of the carpet are compressed down and forward in the direction of their lean. In doing this they push the rug that is resting on them fractionally in the same direction. As the weight of the tread is removed the pile of the carpet brushes back ready to push again. Even vibration can cause this!

Individually each tuft may only exert a small force but across the whole area of the rug the force is multiplied by hundreds of thousands. Furniture standing on these rugs can be carried along with them, so formidable are the forces involved.

Do you use child labour or forced labour?

No, we do not support using child or forced labour. We invite any independent assessment of our hygienic and modern factories.

Do hand-tufted rugs shed?

Yes – definitely! Both synthetic and wool hand-tufted rugs experience some shedding or pilling. This is also a characteristic of all fine wool rugs. Shedding or pilling is not considered a manufacturer’s defect on hand-tufted or hand-knotted rugs. The exception is to this, our exclusive range – Allure, which is very safe to young children, as it is extremely low in shedding/pilling.

Factors that may affect shedding include the type of yarn and the manufacturing process. Machine-made rugs shed less than hand-made rugs. Synthetic yarns shed less than wool, which is a natural and more porous fibre. For high-traffic or children’s play areas, synthetic rugs are recommended.

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