Product Care

Natural fibre floor coverings are relatively easy to maintain because dirt does not cling to the hard fibers, but rests loosely in the weave. Natural fibers do not show dirt readily.

Caring  for  your  Sisal  Wool  Rug:
Regular vacuuming

This is the best care you can do to keep the fresh appearance of your sisal wool flooring. Visible and loose dirt should be vacuumed with a strong brush-suction vacuum. Vacuum the carpet from different directions, making several passes over the area.

Although the need may not be visible, this frequent and regular vacuuming will increase carpet life by preventing soil build-up, and will help eliminate stains caused when spilled liquids dissolve soil accumulations.

Vacuuming Bound Rugs

When vacuuming bound area rugs, take special care with the binding border. Do not let the vacuum sit on top of the binding or catch the corner of the rug as it could damage the binding. Also, vacuum in the direction that the binding is sewn so as not to pull up the binding from the rug. Rugs will not be replaced or repaired due to improper vacuuming or care.

Never steam clean or wet-shampoo a natural fiber floor covering. 

Overall Cleaning

It is important to control the amount of moisture during cleaning. NEVER steam clean, wet shampoo or any other method that involves water saturation on a natural fiber rug. It is recommended that a dry cleaning process be used.

Spot Cleaning

Spills need to be attended to as quickly as possible. Immediately remove any spills by blotting (blot do not rub) liquids with a white cloth or scrape up solids with a dull knife or nail file. Never rub the area of the spill. Rubbing can work the liquid deeper into the fibers, making the spill more likely to stain the carpet. It can also spread the liquid to a larger area of the rug. For red wine and tomato sauce, dab with a white cloth dampened with club soda to neutralize the spill and remove any possible stain. Let dry.

Download Our Product Support Guide.

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Download our Delicate Fibre Care Guide

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